FAQs
Welcome to BeardScents FAQ page! Here, you'll find answers to common questions about our premium beard oils and balms. If you have any further queries, feel free to reach out to us.
General Information
Q: What is BeardScents?
A: BeardScents is a UK-based brand that specialises in creating premium beard products inspired by designer and niche fragrances. Our products are designed to keep your beard healthy and smelling amazing.
Q: Where are your products made?
A: All BeardScents products are proudly handmade by me in the UK with high-quality ingredients sourced from trusted suppliers.
Products
Q: What products do you offer?
A: We offer a range of beard oils and balms. Each product is carefully crafted and inspired by popular designer and niche fragrances to ensure your beard not only looks great but smells fantastic too.
Q: Are your beard oils and balms suitable for all beard types?
A: Yes, our products are formulated to be suitable for all beard types and skin sensitivities. Whether you have a short stubble or a long, full beard, BeardScents products will keep your beard healthy and well-groomed.
Ingredients
Q: What ingredients are used in BeardScents products? A: We use a blend of natural oils and high-quality fragrance components. Our key ingredients include jojoba oil, argan oil, avacado oil, and vitamin E, combined with unique fragrance blends.
Q: Are your products vegan and cruelty-free?
A: Yes, all BeardScents products are 100% vegan and cruelty-free. We are committed to providing ethical grooming products for our customers.
Usage
Q: How do I use beard oil?
A: Generally, Apply a few drops (more for longer beards) of beard oil into the palm of your hand, rub your hands together, and then massage the oil evenly throughout your beard and skin. For best results, use daily after washing to a damp beard.
Q: How do I use beard balm?
A: Scoop a small amount of beard balm with your fingertip, warm it between your palms until it melts, and then work it into your beard, focusing on the roots and working outwards. Use a comb or brush to distribute the balm evenly.
Shipping and Returns
Q: Do you ship internationally?
A: Currently, we ship within the UK only. We are working on expanding our shipping options to include international destinations in the near future.
Q: What is your return policy?
A: We offer a 30-day return policy on all our products. If you are not satisfied with your purchase, please email me initiate a return and refund.
Customer Service
Q: How can I contact BeardScents?
A: You can reach me via email at info@beardscents.co.uk or by filling out the contact form on our website. Our social media link are also at the foot of this page. We aim to respond to all inquiries within 24 hours.
Q: Do you offer any discounts or promotions?
A: Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest deals.
Additional Information
Q: Can I find BeardScents products in stores?
A: Currently, our products are available exclusively through our online store. We are working on partnerships with retailers to bring BeardScents to physical stores soon.
Q: Do you offer custom fragrance options?
A: At this time, we do not offer custom fragrance options. However, we are always open to suggestions and may consider expanding our product line based on customer feedback.
Thank you for choosing BeardScents. We hope you enjoy our products as much as we enjoy creating them for you.